NFC iPhone 4 ISIS Mobile Wallet Experience

Yesterday, I went to an AT&T store to enable ISIS mobile wallet in my iPhone 4. Even though Apple hasn’t added NFC chips into their devices, iPhone cases with NFC chips embedded are sold. There are two different cases available. One is Incipio’s CASHWRAP™ Mobile Wallet Case and the other is Isis Ready® Case. I chose an Isis Ready® Case.

The rep, having enabled her own iPhone 4s for ISIS, was very helpful to assist me. She put a micro SD into the case and provisioned my phone for ISIS payment. I went through a verification process to set up the mobile payment. I chose to use American Express Serve and received $50 credit upon activation. It took some effort (many taps) for the payment reader to recognize an NFC payment, but I was able to apply the $50 credit towards purchasing the case.

Then, I went into Jamba Juice to test out ISIS payment.  Jamba Juice offers free drinks until the end of March when customers use ISIS to pay. People working at the Jamba Juice helped me to use ISIS, though it didn’t work after many tries. They said they got a lot of “not working” ISIS payments, but they still gave away free drinks anyway to honor the offer. I wonder whether AT&T or ISIS keep in touch with the point of sale and collect initial surveys about  ISIS mobile wallet user experiences.

Today, I went to another AT&T store to find out how my ISIS transactions can be improved. Was my iPhone 4 too slow? Was the connection between my iPhone and the case working correctly? Was the particular case broken? The store rep informed me that I needed an ISIS SIM card to communicate with the reader. They installed a new SIM card into my iPhone. I went to anther Jamba Juice shop to test it. This time, it worked on the first try and the store indicated that they had quite a few people coming in with ISIS mobile wallet and that they didn’t have many problems accepting these payments.

It’s good to know ISIS mobile wallet does work for iPhone 4 and iPhone 4s. I will do more research about the ISIS SIM necessity for iPhone. The NFC cases are also available for iPhone 5. I wonder if we will still need an extra NFC case for iPhone 6. I am sure it’s a question in many people’s mind.

If developers are interested in learning NFC coding, please look into the NFC Forum Spotlight for Developers event happening next Friday March 21st in San Francisco. It’s much better to be prepared to write NFC apps before the technology takes off.

Are you using ISIS Mobile Wallet? What is your experience?

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Develop an NFC Strategy Through Observing Cloud Adoption Trends

NFC pioneers in the US have questions about the adoption rate of the technology and the partnership opportunities in the ecosystem.

The adoption trends of Cloud Computing perhaps provide some insight on this inquiry. Amazon started to offer Amazon Web Services (AWS) in 2006, Google added Google Docs to its Gmail offering in 2007, Microsoft launched Azure in 2009, and Apple announced iCloud in 2011.

James Staten of Forrester Research, shared recent trends from a survey on Cloud developers at the  RightScale Compute 2013 conference. The first trend is that developers seem to be lacking in experience with Cloud. The survey revealed that only 30% of developers had hands-on experience with the Cloud. Given the number of consumers utilizing the Cloud, this low percentage is surprising to me. For example, my laptop offers Acer Cloud, my iPad synchronizes with my iPhone through iCloud, and my Google calendar is in Google Cloud. Because these and other Cloud products are becoming more widely utilized, one can assume that a high percentage of the developers are using Cloud products. What could motivate these developers to create Cloud-based apps?

Another trend points to smaller organizations as leaders in Cloud innovation. The survey revealed that less than a quarter of Cloud developers are working for large enterprises. Finally the demographic of the survey itself revealed a trend that US’s adoption seems to lag behind that of other countries. Only a quarter of Cloud developers are in the US; the others are in Asia and Europe.

What can this tell us about NFC? A brief history shows some of the parallels. The first NFC enabled mobile phone was released by Nokia in 2006. Since then, quite a few NFC-enabled phones have come on the market, followed by the introduction of NFC-enabled tablets in 2012 and 2013. Asia and Europe have had a higher adoption rate of NFC, while in the US, consumers are not taking full advantage of the capability.

If you are one of the NFC pioneers in the US, will working with large enterprises present a good opportunity? Where can you make an impact as an educator of the technology? “What do we need to do together to make this work” as asked by James Staten.

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